Dr. Mohd Faiz Hilmi

Faiz 2 

Dr. Mohd Faiz Hilmi
Phone      : 04-6534560
Fax          : 04-6576000
Email       : faiz@usm.my
Technology & Innovation Management , Innovative Behavior, e-Learning & Distance Education



Academic Qualifications:

  • D.B.A. (Management) 2008, Universiti Sains Malaysia
  • MBA (Management) 2005, Universiti Utara Malaysia 
  • B.A. Bus. Admin (MIS) 1997, Washington State University 


Key Research Area: 

  • Technology & Innovation Management 
  • Innovative Behavior
  • e-Learning & Distance Education


Selected Journal Articles:

  1. Hilmi, M. F. (2018). Responsible Innovation in The Financial Sector: An Islamic Perspective. Journal of Responsible Innovation, 1-6. doi:10.1080/23299460.2018.1457400
  2. Hilmi, M. F., & Mustapha, Y. (2017). Prospect and Challenges of Blended Learning: A Systematic Literature Review. Proceedings of the International Conference on Blended Learning (ICBL 2017).
  3. Hilmi, M. F. (2017). Mediating Role of Strategic Innovativeness on Enterprises in An Emerging Market. Journal of Technology Management and Technopreneurship, 5(1), 13-24.
  4. Hilmi, M. F. (2016). Disruptive Innovation in Education: Open Learning, Online Learning, MOOCs and What Next? International Journal of Humanities and Social Science Invention, 5(10), 49-53.
  5. Hamzah, H., Ayub, A. M. A., & Hilmi, M. F. (2015). User Satisfaction of Public Transport: An Exploratory Study in Penang, Malaysia. International Journal of Business and Innovation, 2(4).
  6. AlMazrouei, S. A. S., Dahalan, N., & Hilmi, M. F. (2015). The Impact Of Emotional Intelligence Dimensions On Employee Engagement. International Journal of Management and Commerce Innovations, 3(1), 376-387.
  7. Mohd Bukhari, A. M., & Hilmi, M. F. (2014). Innovation Of Langkawi Geopark: Embracing Past, Present And Future Challenges. Atlantic Geology, 50, 30.
  8. Melkis, M., Hilmi, M. F., & Mustapha, Y. (2014). The Influence of Marital Status and Age On The Perception Of Fast Food Consumer In An Emerging Market. International Journal of Business and Innovation, 1(3), 33-42.
  9. Mahmud, N., & Hilmi, M. F. (2014). TQM and Malaysian SMEs Performance: The Mediating Roles of Organization Learning. Procedia - Social and Behavioral Sciences, 130, 216-225. doi:10.1016/j.sbspro.2014.04.026
  10. Abdullah, H. N., & Hilmi, M. F. (2014). Service Quality as Determinant Of Customer Loyalty. International Journal of Business and Innovation, 1(4), 1-11.
  11. Hilmi, M. F., & Mustapha, Y. (2013). Eleven Years (1999–2009) Of The Malaysian Journal Of Distance Education: A Bibliometric Study. Malaysian Journal of Distance Education, 15(1), 1-12.
  12. Hilmi, M. F., Haron, M. F., Majid, O., & Mustapha, Y. (2013, 22 - 25 December 2013). Authentication of Electronic Version Of The Holy Quran: An Information Security Perspective. Paper presented at the Taibah University International Conference on Advances in Information Technology for the Holy Quran and Its Sciences (NOORIC), Madinah, KSA.
  13. Mohd Bukhari, A. M., & Hilmi, M. F. (2012). Challenges And Outcome Of Innovative Behavior: A Qualitative Study Of Tourism Related Entrepreneurs. Journal of Technology Management & Innovation, 7(2), 131 - 142.
  14. Hilmi, M. F., Pawanchik, S., Mustapha, Y., & Mahmud, N. (2012, 21-22 May 2012). Innovative Behavior Of Malaysian Employees: An Exploratory Study. Paper presented at the 2012 International Conference on Innovation Management and Technology Research (ICIMTR), Malacca, Malaysia.
  15. Hilmi, M. F. (2012). Grassroots Innovation From The Bottom Of The Pyramid. Current Opinion in Creativity, Innovation and Entrepreneurship, 1(2).
  16. Hilmi, M. F., Ramayah, T., & Mustapha, Y. (2011). Innovativeness And Performance Of Small And Medium Enterprises: Malaysian Perspectives. The International Journal Of Knowledge, Culture And Change Management, 10(12), 105-114.
  17. Hilmi, M. F., Ramayah, T., Mustapha, Y., & Pawanchik, S. (2011). Exploring Intellectual Capital Of Malaysian Small And Medium Entrepreneurs. Paper presented at the 2011 IEEE Colloquium on Humanities, Science and Engineering (CHUSER).
  18. Hilmi, M. F., Ramayah, T., Hassan, S. H., & Mustapha, Y. (2010). Exploring Human Capital Of Malaysian SMEs. Paper presented at the 2010 IEEE Symposium on Industrial Electronics & Applications (ISIEA).
  19. Hilmi, M., Ramayah, T., Mustapha, Y., & Pawanchik, S. (2010). Product And Process Innovativeness: Evidence From Malaysian SMEs. European Journal of Social Sciences, 16(4), 556-565.
  20. Hilmi, M. F., Ramayah, T., Mustapha, Y., Pawanchik, S., & Ayub, M. A. (2010). Strategic And Behavioral Innovativeness Of Malaysian SMEs: Preliminary Results From A First Wave Data Collection. The International Journal of Interdisciplinary Social Sciences, 5(8), 1-12.
  21. Hilmi, M. F., & Ramayah, T. (2008). Market Innovativeness Of Malaysian SMEs: Preliminary Results From A First Wave Data Collection. Asian Social Science, 4(12), P42.


Selected Book Chapters:

  1. Hamid, A. F. A., & Hilmi, M. F. (2017). “Bottom of the Pyramid” Community Outreach Programs: The Universiti Sains Malaysia (USM) Experience 2008 – 2014. In B. P. R. Narasimharao, E. Wright, S. Prasad, & M. Joshi (Eds.), Handbook of Research on Science Education and University Outreach as a Tool for Regional Development (pp. 186-195). Hershey PA, USA: IGI Global.
  2. Mohd Bukhari, A. M., & Hilmi, M. F. (2013). Tourism Innovation: An Overview On Tourism Entrepreneurial Innovation In Langkawi. In A. Marzuki (Ed.), Contemporary Issues on Tourism Development in Langkawi (pp. 59-67). Langkawi.


  • JRP 347E Strategic Marketing (2009/2010 onwards)
  • JRW 343 Penyelidikan Pemasaran (2009/2010 onwards)
  • JTP 380 Kaedah Penyelidikan Perniagaan (2009/2010 – 2015/2016)
  • JTP393E International Business (2017/2018)



  1. Nurazree Bin Mahmud (Graduated - 2017 ), Total Quality Management Practices and Malaysian Small and Medium Enterprises (SME) Performance: The Mediating Role of Organisational Learning and Inovation, (Main Supervisor)
  2. Sultan Ali Sulaiman Al Mazrooei (Graduated - 2016), The Effect of Electronic Communication, Eustress, Job Satisfaction on Employee Engagement. (Co Supervisor)


  • N R Dhurgaletchimi A/P Ragava (Graduated - 2016), Influence of Internet in Determining Purchase of Online Flight Tickets, Main Supervisor. (Main Supervisor)


  • Editorial Board Member, Malaysian Journal of Distance Education, (2012 - 2018)