Jie, Y.L., Yaacob, Z. & Teh, S.Y. (2015). The Mechanism of Corporate Social Responsibility Affecting Firm Performance: A Study of Small and Medium Sized Enterprise in Hebei, China,Advanced Science Letters, 21(5), 1509-1512.
Jie, Y.L., Yaacob, Z. & Teh, S.Y. (2015). The Impact of Corporate Reputation on Job Satisfaction and Financial Performance: A Study on Small and Medium Sized Enterprise in Hebei, China,Journal of Entrepreneurship and Business, 3(1), 72-87.
Rahman, N.A., Yaacob, Z. & Radzi, R.M. (2015). Determinants of Effective Financial Risk Management in Small Business: A Theoretical Framework,Information Management and Business Review, 7(2), 87-92.
Yaacob, Z. (2014). The Direct and Indirect Effects of Customer Focus on Performance in Public Service,International Journal for Quality Research, 8(2), 265-276.
Yaacob, Z. (2014).The Link Between Quality Management and Muslim Customer Satisfaction,International Journal of Business and Society, 15(1), 81-96.
Yaacob, Z. (2013). Customer Oriented Service and Cost Effectiveness: a Trade off Relationship?,Pakistan Journal of Commerce and Social Science, 7(3), 545-554.
Yaacob, Z. (2013). Conceptualization of Human Resource Management in Quality Management Literature,International Journal of Innovations in Business, 2(1), 42-59.
Yaacob, Z. & Abas, Z. (2011). The Effect of Intensity of Quality Management on Customer Satisfaction.International Journal of Business and Society, 12(2), 69-86.
Yaacob, Z. (2010). Impak Amalan Penambahbaikan Berterusan Terhadap Penjimatan Kos Pihak Berkuasa Tempatan.INTAN Management Journal, 11(1), 107-134.
Yaacob, Z. & Ommei Kolsum S. Router. (2010). Satisfying Customer Using TQM: The mediating role of Control Systems.International Journal of Management Studies. 17(1), 37-53.
Supervision
Maklumat sedang dikemaskini.
Recognition
Editorial Board, Journal of Entrepreneurship and Public Policy
Editorial Board, Economia Seria Management
Editorial Board, International Journal of Innovation in Management
Editorial Board, Journal of Management Dynamic
School of Distance Education Universiti Sains Malaysia, 11800 USM, Penang, Malaysia