Research
Key Research Area:
- Management Accounting
- Quality Management
- Performance Management
- SME Risk Management
Publication
Selected Journal Articles:
- Jie, Y.L., Yaacob, Z. & Teh, S.Y. (2015). The Mechanism of Corporate Social Responsibility Affecting Firm Performance: A Study of Small and Medium Sized Enterprise in Hebei, China, Advanced Science Letters, 21(5), 1509-1512.
- Jie, Y.L., Yaacob, Z. & Teh, S.Y. (2015). The Impact of Corporate Reputation on Job Satisfaction and Financial Performance: A Study on Small and Medium Sized Enterprise in Hebei, China, Journal of Entrepreneurship and Business, 3(1), 72-87.
- Rahman, N.A., Yaacob, Z. & Radzi, R.M. (2015). Determinants of Effective Financial Risk Management in Small Business: A Theoretical Framework, Information Management and Business Review, 7(2), 87-92.
- Yaacob, Z. (2014). The Direct and Indirect Effects of Customer Focus on Performance in Public Service, International Journal for Quality Research, 8(2), 265-276.
- Yaacob, Z. (2014).The Link Between Quality Management and Muslim Customer Satisfaction, International Journal of Business and Society, 15(1), 81-96.
- Yaacob, Z. (2013). Customer Oriented Service and Cost Effectiveness: a Trade off Relationship?, Pakistan Journal of Commerce and Social Science, 7(3), 545-554.
- Yaacob, Z. (2013). Conceptualization of Human Resource Management in Quality Management Literature, International Journal of Innovations in Business, 2(1), 42-59.
- Yaacob, Z. & Abas, Z. (2011). The Effect of Intensity of Quality Management on Customer Satisfaction. International Journal of Business and Society, 12(2), 69-86.
- Yaacob, Z. (2010). Impak Amalan Penambahbaikan Berterusan Terhadap Penjimatan Kos Pihak Berkuasa Tempatan. INTAN Management Journal, 11(1), 107-134.
- Yaacob, Z. & Ommei Kolsum S. Router. (2010). Satisfying Customer Using TQM: The mediating role of Control Systems. International Journal of Management Studies. 17(1), 37-53.
Supervision
Maklumat sedang dikemaskini.
Recognition
- Editorial Board, Journal of Entrepreneurship and Public Policy
- Editorial Board, Economia Seria Management
- Editorial Board, International Journal of Innovation in Management
- Editorial Board, Journal of Management Dynamic